Your dedicated customer training software
Grow your customer community and foster engagement at scale. Share your brand, connect with your audience, and build customer loyalty
Supporting hundreds of companies worldwide to deliver great learning and development experiences
Customer training software
Support your customers with a digital community
Scaling your customer service efforts can be tough. With bottlenecks for CS staff and frequently asked questions, a dedicated LMS for customer training can help you deliver a consistent, scalable experience to support your customers.
Make your digital customer training software the go-to resource for product releases, announcements, and troubleshooting. With a platform for product or service tutorials, FAQs, and demo videos, you can help customers help themselves.
Community building
Engage your customer community with social tools so you can keep in touch with customer feedback, topics, and trends
Experience eloomi today
Meet eloomi: an all-in-one LMS for customer training
eloomi offers powerful tools for learning, community-building, and engaging your customer base. Here’s how it works:
“We saved 2-3 days per project, with users getting a personalized and effective training experience through our eloomi platform”
Robert Djeerf
Global Consultant Manager & Head of Monitor Academy
Customer training software
Create an engaging customer experience
Upload your knowledge base into a user-friendly, fully-supported platform to help customers find information faster and spend less time waiting for assistance.
- Easily author outstanding training content with our intuitive drag-and-drop course builder
- Make learning interactive with integrated videos, podcasts, live webpages, and more
- Clearly communicate your brand & company values with tailored content that reflects your organization
Time-saving & automation
Support your customers at every step
Train and support your customers with an easy-to-access platform full of product knowledge, how-to-guides and FAQs, saving valuable time for your support team.
- Set up reliable communication channels for product or service launches
- Minimize time spent answering customer queries and hunting for information
- Schedule in-person events or digital broadcasts for customer news and announcements
Customer communication
Make information easily accessible
Customers want answers quickly, so make sure they have access to everything they need with a single time-saving platform.
- Keep your customers in the loop with tools to share and discuss updates, product launches, and more
- Easily invite customers and grant access with bulk user imports and single sign-on capabilities
- Empower users to find answers to their burning questions with access to your LMS for customer training
“eloomi has made the process of reskilling and upskilling easier and more engaging for our employees.”
Sigurbjörg Magnúsdóttir
Head of Training & Development, Domino’s
We’ve got 2,000+ happy customers
“User friendly and very solid user support.”
“Easy to use LMS for big and small companies.”
“Helps with onboarding, development and retention.”
“Accessible, simple to use, visual, efficient and powerful.”
“Vast course library & easy to create customized training.”
“Great & appealing learning experiences.”
“Great for learning and development.”
“Easy, engaging & exactly what we needed!”
“Efficient and reliable platform.”
“eloomi is a great learning experience!”
Integrations
Effortlessly connect HRM software
Connect all of your HRIS tools at the click of a button & create a seamless user experience with eloomi SSO & integrations.
Mobile App
Tap into development on any device
Access all learning and performance feedback conversations from anywhere with the lightning-fast mobile app.
Learn more about customer training software
FAQs
Can I see a demo of eloomi?
Yes, book a time in our calendar for a demo presentation and our sales representatives will walk you through our all-in-one L&D platform, highlighting features and use cases that are relevant to you. They will also show you the curated courses we have for your use case.
What is customer training?
Customer training is the process of educating customers about your organization, product, or services. Its goal is to provide customers with the knowledge and skills they need to achieve their goals and get the maximum value from your product or services.
Does eloomi support customizable branding to reflect different customers?
Yes, content created with eloomi is highly customizable and can be tailored to individual customer branding.
How do I create customer training?
Customer training is usually made with the help of a customer training software, often an LMS or LXP providing a digital space to share updates and training in how to use your product or services. Great training will focus on communicating key topics such as a company introduction, product training, and answers to frequently asked questions.
How does using an LMS for customer training help to reduce costs?
By providing customers with easy access to self-service resources such as product tutorials, FAQs, and troubleshooting guides, common queries are resolved without the need for direct support. This reduces the workload on your customer service team, allowing them to focus on more complex issues, ultimately saving time and reducing the costs associated with managing frequent support requests.
How can an LMS help in customer training
eloomi supports customer training by providing a centralized platform where training materials and resources can be easily accessed in a customer academy. It allows organizations to create, organize, and deliver various types of training content, such as tutorials, webinars, and documentation, tailored to the needs of their customers. This helps create a cohesive customer community, while also ensuring your customers receive comprehensive training and support.
Does eloomi support social and community features?
Yes, eloomi supports social and community features. The platform includes tools that facilitate interaction and engagement among users, such as social feeds.
These features help foster a sense of community, allowing customers to share experiences, ask questions, and collaborate with peers. This can enhance the overall training experience by encouraging knowledge sharing and providing additional support through peer-to-peer interactions.
What does eloomi cost?
eloomi offers affordable pricing options to cater to your business needs. Learn more about our price plans here
Do you have more questions?
Can’t find what you’re looking for? Let’s have a chat!
Create your customer training community
Connect with customers
like never before
Share, inspire, and support your customers with an online platform dedicated to customer training and communication.
