Mountain High Resort is one of Southern California’s most popular ski resorts, winning numerous awards over the last 20 years. Mountain High consistently generates new customers and increases their core visitors’ frequency. A major part of this success is their large team of seasonal workers. One of the many challenges that Mountain High was faced with during the COVID-19 pandemic was finding a way to switch their face-to face on-boarding and training to an LMS that could support their fully digital on-boarding & training during the pandemic. They needed a blended learning approach that would allow them to create a “next level in employee training” for their team members.
eloomi caught the eye of Mountain High Resort’s HRIS Manager – Tammy during her search for an LMS because of how simple and engaging the solution is. After speaking with our team and getting a chance to see the platform in action, she knew this was exactly what they were looking for. They quickly began setting up their platform to facilitate the training of their seasonal workers. Previous orientation & training sessions were face to face and would consist of up to 35 scheduled presentations, each season, ranging from 2-6-hours each to accommodate training for over 1000 employees, which required a great deal of time and resources.
Onboarding that lifts from base to the top of the mountain
To launch their eloomi learning platform, they immediately filled it with the learning content that solved their immediate pains. Mountain High Resort’s HR Team filled these training modules with presentations and videos that they previously used in their face-to-face training sessions. They have already begun upgrading their content with our easy-to-use content builder to have more bespoke, curated, and professional-looking training videos and presentations to improve their team members’ learning experiences.
Since implementing eloomi for their training and onboarding at their resort, their team members have had nothing but positive feedback. By switching to a digital on-boarding and training platform, they addressed and solved the limitations from COVID-19 and resolved their previous logistical issues from their face-to-face training. With a digital platform for all their training, Tammy and her team at Mountain High Resort can now easily track the completion rates and time spent on the training through eloomi’s reporting function.
Needing to reduce time and resources spent on face-to-face training and on-boarding of 1,000 seasonal workers, especially during COVID-19.
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