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eloomi service & support – now easier, more convenient more accessible

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We have great pleasure in announcing that today we are launching our new Live Chat support feature and our brand new eloomi Academy. All designed to make life easier and more convenient for our customers.

Who can benefit from this?

This is for all eloomi admin users.
Anyone in your team that has access to the eloomi admin menu in the platform will be able to use Live Chat and eloomi Academy.

Live chat will provide you with another option, as sometimes its just down to pure convenience – right?
You will still have the option to get in touch with us via our Help Desk and by emailing us at support@eloomi.com

Here are a few things you can get out of the Live Chat feature:

  • Chat with support team members to answer questions about your eloomi
  • Easy access to our library of articles and FAQ
  • Notifications and pop-up messages for new features and product releases

When you log in to the eloomi dashboard you’ll now see a chat box at the bottom right-hand side.
Simply type your question into the dialogue box and one of our colleagues will get back to you as soon as possible.

To enhance your eloomi experience even further we have now built eloomi Academy.

A curated library of content to help you to be even more successful in using eloomi on a day-to-day basis. Here you will find ‘how to’ videos and written training materials for you and your team. We have already created you as a user and you will shortly receive an invitation by email so you can begin to access the eloomi Academy.

We look forward to seeing more of you soon via the new eloomi Live chat.

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FAQ

What is eloomi?

eloomi is a learning and development platform that makes it easy for companies worldwide to train and develop their people. Our learning and development platform is the simplest way to see success with people development, eliminate complexity, and fuel productivity.

Our all-in-one platform includes 5 modules:

·  Learning & Training. Our LMS/LXP platform delivers super-engaging online learning plus blended learning such as webinars. Create/upload, enroll, distribute, manage and report.

·  Skills Development. Map the skills employees have, want and need. Then deliver targeted skills-based training to close gaps and unlock meaningful growth.

·  People development. Transform performance management. Empower managers to build, track and support progress towards personalized growth paths that reflect employees’ ambitions.

·  Content. A one-stop-shop to choose unlimited pre-built training content from our library of expert-curated courses from best-in-class providers, with one affordable subscription.

. Employee communications. Engage with the latest company news, success stories, and learning resources, all in one vibrant feed. Connect your workforce and interact with real-time messaging. Collaborate and share knowledge in communities. 

Who are dayforce?

Dayforce are a global leader in HCM technology focused on improving work for thousands of customers and millions of employees around the world. Through a single, global people platform for HR, payroll, talent, and workforce management, Dayforce customers are able to unlock their full workforce potential and operate with confidence.

eloomi can be bought as a standalone solution or as an integrated solution in Dayforce’s HCM platform.

What are the features of eloomi?

eloomi offers a range of learning and development solutions, including employee training, onboarding, compliance training, content authoring, performance management, skills development, blended learning, reporting and insights.

What is eloomi's pricing model?

eloomi offers affordable pricing options and customizable solutions to cater to various business needs.

What languages does the eloomi platform support?

The eloomi app is available in the following languages: English, Danish, French, German, Chinese, Icelandic, Norwegian, Portuguese, Spanish, and Russian.

Do you support Single sign-on?

Yes. eloomi SSO eliminates the problem of employees having separate logins to applications within your organizations. By using eloomi SSO, you can make sure that users who are already logged in at application A will also be logged in automatically in eloomi. An SSO is mostly implemented if your organization works with: Azure AD or AD(FS). eloomi supports the SSO protocols, SAML 2.0 and oAuth 2.0.