Amplifying employee training results with WS Audiology

With a digital training platform it’s easy to launch new learning initiatives. But what’s much more difficult is supporting and cultivating that movement into something that builds momentum. To make the most of training, employees need to feel motivated and engaged: something that can be a challenge when juggling teams and departments across locations.

WSA Retail solved this challenge by appointing local ambassadors to push the eloomi platform, help onboard teams, and explore skills and skill sets within different roles. This network of local learning enablers helped to ensure system implementation and support the local market in using and driving traffic through the platform.

Even more importantly, WSA Retail made sure to get managers engaged with the platform early, so they could lead by example, assist teams wherever guidance was needed, and ensure that training was relevant and engaging for all employees.

“We engage with all the managers because they need to take charge of training, and send a signal that training is important for all employees. If training is on the managers’ agenda, it will also be on the team members’ agenda to focus on development,” says Jeannette.

By appointing local ambassadors and engaging with all managers, WSA Retail was able to create a platform that supported employee learning and development and ultimately drive a culture of learning engagement across teams and locations.