CUSTOMER SUCCESS training software
Customer success training software
Streamline customer onboarding, boost loyalty and reduce churn with dedicated training for your customer success team
Supporting hundreds of companies worldwide to deliver great learning and development experiences
Customer success management
Empower customer success teams to work seamlessly
Enhance your customer success team’s capabilities with dedicated customer success training software. Streamline onboarding, increase loyalty and reduce churn by equipping your team with the tools they need to excel in their roles.
eloomi offers targeted training that ensures every team member can contribute to exceptional customer experiences and sustained business growth.
“We saved 2-3 days per project, with users getting a personalized and effective training experience through our eloomi platform.”
Robert Djeerf
Global Consultant Manager & Head of Monitor Academy
Product & service training
Deliver consistent value to your customers
Effective customer success training goes beyond basic service skills. Your team need to be experts, able to proactively identify and address potential challenges that your customers might face.
eloomi’s customer success training software is designed to support effective product and service training, helping you to solve queries, connect with customers, and deliver on exceptional customer service standards.
- Build a strong customer success team with consistent training and support
- Save time with automated onboarding, freeing your team to focus on key deliverables
- Drive higher customer satisfaction, reduced churn, and increased upsell opportunities
Talent development
Upskill and engage your customer success team
Empower your customer success team with role-specific training courses and personalized learning paths that foster motivation and engagement. With access to recommended training, you can enhance specific skills and enable talent development, driving your team’s overall capability.
- Enable personal development with access to role-specific training courses and learning paths
- Connect learning goals with performance goals and appraisals to motivate and engage your talent
- Drive capability in specific skills, from customer communication to upselling strategies
Resources for building a
customer success team
Integrations
Effortlessly connect HRM software
Connect all of your HRIS tools at the click of a button & create a seamless user experience with eloomi SSO & integrations.
Mobile App
Tap into development on any device
Access all learning and performance feedback conversations from anywhere with the lightning-fast mobile app.
FAQs
What is eloomi?
eloomi is a learning and development platform that makes it easy for companies worldwide to train and develop their people. Our learning and development platform is the simplest way to see success with people development, eliminate complexity, and fuel productivity.
Who are dayforce?
Dayforce are a global leader in HCM technology focused on improving work for thousands of customers and millions of employees around the world. Through a single, global people platform for HR, payroll, talent, and workforce management, Dayforce customers are able to unlock their full workforce potential and operate with confidence.
eloomi can be bought as a standalone solution or as an integrated solution in Dayforce’s HCM platform.
What are the features of eloomi?
eloomi offers a range of learning and development solutions, including employee training, onboarding, compliance training, content authoring, performance management, skills development, blended learning, reporting and insights.
What is eloomi's pricing model?
eloomi offers affordable pricing options to cater to your business needs. Learn more about our price plans here.
What languages does the eloomi platform support?
The eloomi app is available in the following languages: English, Danish, French, German, Chinese, Icelandic, Norwegian, Portuguese, Spanish, and Russian.
Do you support Single sign-on?
Yes. eloomi SSO eliminates the problem of employees having separate logins to applications within your organizations. By using eloomi SSO, you can make sure that users who are already logged in at application A will also be logged in automatically in eloomi. An SSO is mostly implemented if your organization works with: Azure AD or AD(FS). eloomi supports the SSO protocols, SAML 2.0 and oAuth 2.0.
How does eloomi's customer success training software drive customer satisfaction?
eloomi’s customer success training software drives customer satisfaction by providing robust support for effective product and service training. This ensures that your team is well-equipped to solve customer queries, connect meaningfully with clients, and maintain exceptional service standards. By offering consistent training and support, the software helps build a strong, knowledgeable customer success team.
What benefits does eloomi's customer success training software offer for businesses?
eloomi streamlines the onboarding process, ensuring new team members quickly become proficient and productive. By supporting comprehensive product and service training, eloomi not only saves time but also ensures that your team is consistently well-trained and capable, leading to increased customer loyalty and satisfaction, as well as upsell opportunities.
Do you have more questions?
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