Ensuring Training & Documentation Across Multiple Countries and Languages

SalesWorks is one of Asia’s largest and most trusted sales activation agencies, working across the region to drive high-quality, high-volume sales while enhancing and developing clients’ brands.

Pain

Difficulties properly documenting their compliance training for a large number of independent contractors.

Gain

Automated training processes and easy reporting to ensure training is completed across 7 different countries.

Result

Reduced time and resources to ensure successful compliance training for all consultants & across all locations.

Marketing compliance across 8 Asian markets 

SalesWorks is Asia’s premier sales activation agency that contracts independent contractors to represent their clients on the field by marketing their products or services.  These independent contractors are required to complete extensive training on compliance prior to starting in the field.

The biggest challenge that SalesWorks faced was ensuring that all training was properly documented and reported. Sherry, the Project Manager was tasked with finding a solution to help SalesWorks report, record, and increase the engagement rates on the platform. This solution would aid in their independent contractors being trained to understand the legal and compliance requirements before representing any clients in the field in any country that they operate in.

Raising engagement in multiple languages

SalesWorks operates in 8 countries across the region, representing multiple national languages. The eloomi LMS solution is offered in multiple languages, allowing all SalesWorks users to learn in their preferred language. Some of the languages used by them are: English, Bahasa, Malaysian, Korean and Taiwanese.

With so many independent contractors to onboard, engagement levels on their eloomi platform are expected to be high. This is where the reporting functionalities and eloomi really helps Sherry ensure compliance.

Introducing automated digital compliance learning has made it so much easier to onboard new consultants fast – without compromising quality.

Sherry M Zahabar, Project Manager & Key Implementation Stakeholder 

Sherry utilizes the insight function to generate the perfect report for her, while also incentivizing some friendly competition between the different countries. These competitions not only make the training fun but also help ensure that courses are taken seriously & completed quickly.

Key Takeaways

SalesWorks needed to provide extensive compliance training, along with documentation for clients.
With eloomi, SalesWorks were able to report, record, and increase engagement rates on their compliance training.
Training was rolled out across 8 countries and multiple languages, with eloomi available in users’ preferred language.
The reporting functionality allowed Sherry and her team to ensure compliance and provide full documentation.
Reporting also incentivized friendly competition between countries, making training engaging and fun for employees.